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Here is the general process if you make order with us to make
sure you could know where is your goods, how;s it going on, and
who you should complaint when problem happened.

1. after you make order with us, you would have an VIP Servicer,
who is charging of your order from the beginning to end, she/he
will inform you each step of your order, like prodcution arrangement
(enclosing the photos of production process), controlling the
delivery time(3-5days normally), booking shipping date/express,
Goods Inspection & loading(enclosing the photos), shipping start
Notice, clearance documents(Invoice, Insurance, B/l or other
necessary documents).

2. you have the right to make request /complaint with your sales
or the owner ( directly if you found any problems
during the order or after finishing the order in 1 year.

3. Each your request/complaint will be response in 24hours.
Last Updated: 1 Dec 2009 01:36:12 PST home  |  about  |  terms  |  contact
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